What You Can Expect From
Us:
We pride ourselves on quality Customer
Service. Here at Glove It we believe you deserve the best and to that
end we intend to provide only the best.
100% Satisfaction Guaranteed
All products ordered from Glove It are covered by our 100% satisfaction
guarantee policy. If you (or your gift recipient) are not completely
satisfied with your purchase, we will replace the item or refund the
product purchase price (excluding shipping costs). All purchases are
refundable within a 30-day calendar period from receipt of the product(s).
All purchases of $99 or more (excluding shipping
charges) incur a $.50 per item restocking fee if item(s) are returned or
the order is cancelled. Your complete satisfaction is our goal.
Please see our return section for further details.
Shipping Options
Glove It offers multiple shipping options for delivery within the US plus
international shipping across the globe.
In stock items will be processed
within 2 business days. Expedited (2-Day/Next Day) orders placed by 11:00
AM MST will be processed within 1 business day. To calculate estimated
delivery date add processing time to transit time. For example, an item
that's processed in 2 business days and shipped using Standard shipping
(1-5 business days) will arrive in 3-7 business days.
Notes:
- Shipping Carrier available is Fed-Ex.
- Tracking is available for Standard, 2-Day and Next Day shipments. Email info@gloveit.com to track a shipped order.
- Pricing varies depending upon carrier and method selected.
- Please email at info@gloveit.com if it is necessary for you to use a different shipper.
Customs
You may be subject to import duties and taxes, which are levied once the package
reaches your country. Additional charges for customs clearance must be borne by you;
we have no control over these charges and cannot predict what they may be. Customs
policies vary widely from country to country; you should contact your local customs
office for further information. Additionally, when ordering from Glove It, you are
considered the importer of record and must comply with all laws and regulations of
the country in which you are receiving the goods.
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Returns
If for any reason, you are unsatisfied with the quality of product
and/or service provided, you may return the product(s) within thirty
(30) days of receipt of your order for a refund (excluding all shipping
fees and re-stocking fees). Contact our Customer Service department at
info@GloveIt.com or call 866-968-2021 Ext. 104 for pre-approval
before returning any products. Refunds are issued to the Purchaser. If
the item(s) and/or shipment is "refused" upon delivery Purchaser will
still be responsible for all shipping fees and re-stocking fees.
All returned items must be unused and in their original pre-shipping
condition with all original tags attached. Include in the box a copy of
the Invoice. Sorry, but Glove It cannot reimburse for shipping
costs. Purchases of $99 or more (excluding
shipping charges) incur a 10% restocking fee if item(s) are returned.
Please include in your package:
- Name
- Address
- Phone number
- Order number
- Invoice
- Reason for return
Address Corrections
To avoid redelivery expenses, you are responsible for providing an
accurate and complete shipping address including:
- Recipient Name(s)
- Company Name (if applicable)
- Street Number and Street Name
- Floor, Suite, or Apartment Number (if applicable)
- Correct City
- Accurate zip code
- Phone Number of recipient for overseas delivery
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Privacy Policy
Glove It values our relationship with you and the other users of our web site
(the "Web Site") and the products offered on it (the "Glove It Products"). We
recognize that you may be concerned about our collection, use, and disclosure
of your personally identifiable information ("Personal Information") that we
may collect when you use the Web Site. Accordingly, we have implemented this
Privacy Policy to inform you of the information that we collect from you, how
we collect this information, and what we do with it after we collect it. If
you have any questions or comments regarding this Privacy Policy, please
contact us at: info@GloveIt
Does Glove It Ever Make Changes to its Privacy Policy?
We may make changes to the Privacy Policy from time to time. We will notify you
of any changes by sending you an email (if you provide an email address), or by
posting a notice on the customer service page of the Web Site, after we have
made changes. If you receive notification of a change in our Privacy Policy,
you should review the new Policy carefully to make sure you understand our
practices and procedures.
What Types of Information Does Glove It Collect From Me?
Personal Information. We collect Personal Information from you. As explained
above, Personal Information is information that can be used to identify you
individually, such as your name, mailing address, phone number, email address,
credit card number, and financial information.
Non-Personal Information. We also collect "non-personal"
information from you. This information ("Non-Personal Information") cannot
be easily used to personally identify you, such as your browser type, your
ISP, operating system, and your IP Address.
How and When Does Glove It Collect This Information?
Providing Information to Us. We collect Personal Information
from you when you provide it to us. For example, if you purchase a product
sold online, we may collect your name, mailing address, telephone number,
credit card number, and email address.
Communications With Us. If you communicate with us regarding
the Web Site or the Glove It Products, we will collect any information that
you provide to us in any such communication.
Analytic and Reporting Technologies. Like the operators of most
web sites, we use analytic and reporting technologies to record Non-Personal
Information such as Internet domain and host names, Internet protocol (IP)
addresses, browser software and operating system types, and the dates and
times that the Web Site and the Glove It Products are accessed.
How Does Glove It Use My Information?
Personal Information. We use Personal Information primarily for
our own internal purposes, such as providing, maintaining, evaluating, and
improving the Glove It Products and the Web Site, fulfilling requests for
information, producing and shipping the products that you order, and providing
customer support.
Non-Personal Information. We use non-personal information to
track your use of the Web Site and Glove It Products and for other internal
purposes, particularly providing, maintaining, evaluating, and improving the
Glove It Products and the Web Site.
When Will Glove It Disclose My Information to Third Parties?
Generally speaking, we do not intentionally disclose your information to third
parties without your consent. In some instances, however, we reserve the right
to do so because it is necessary to the operation and continued growth of our
business or to protect the rights of others. These instances are discussed below:
Disclosure to Successors. We may disclose your Personal Information
to any successor-in-interest of ours, such as a company that acquires us.
Disclosure to Unaffiliated Third Parties. We may disclose your
Personal Information to prevent an emergency, to protect or enforce our rights,
to protect or enforce the rights of a third party, or as required or permitted
by law (including, without limitation, to comply with a subpoena or court order).
Disclosure to Third-Party Service Providers. We may contract with
various third parties who help us provide and maintain the Web Site or the Glove It
Products. For example, we use a third-party to process payments made to us, and may
subcontract out production, fulfillment, or other operations. We will use commercially
reasonable efforts to prevent such third parties from disclosing your Personal
Information, except for the purpose of providing the services in question. However,
we cannot guarantee that such third parties will not disclose your Personal Information.
Disclosure of Non-Personal Information. We will disclose Non-Personal
Information, usually in aggregate form, to potential strategic partners, advertisers,
investors, customers, and others. You may not "opt out" of the sharing of this
information. However, it cannot be easily used to identify you personally.
Does Glove It Protect My Personal Information?
Personal Information. Whenever we obtain your Personal Information,
we use commercially reasonable efforts to protect it from unauthorized access or
disclosure. However, we are not insurers of the security of your Personal Information.
Accordingly, we assume no liability for any disclosure of data due to errors in
transmission, unauthorized third party access or other acts of third parties,
or acts or omissions beyond our reasonable control.
Does This Privacy Policy Apply When I Access Third Party Web Sites?
You may be able to access third-party web sites directly from the Web Site. This
Privacy Policy does not apply when you access such web sites. We cannot control
how third parties may use Personal Information you disclose to them, so you should
carefully review the privacy policy of any third-party web site you visit before
using it or disclosing your Personal Information to its provider.
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Frequently Asked Questions
What happens after I place an order?
When your order is placed on the web site, you will see a "Thank You"
page, which will have an online order confirmation number on it. This is
confirmation that your order has successfully been placed. Your order is
then sent over a secure connection to Glove It. You will receive an
email confirmation once your order has been received by Glove It.
What if I do not receive an order confirmation via e-mail?
You will receive an order confirmation message via e-mail shortly after
Glove It receives your order. If you do not receive this message
within four hours of placing your order, there might be a delay on the
Web due to traffic. If this happens, please feel free to contact us at
info@GloveIt.com to ensure that your order is being processed.
Do I need to provide a valid e-mail address and phone number?
We may need to contact you with a question regarding your order. Should
we need to contact you, we will need a phone number where you can be
reached and a valid e-mail address.
Can I change the delivery address?
We will be happy to change the delivery address as long as your order
has not been delivered; or it is not on its way to being delivered. When
making changes, please e-mail us at
info@GloveIt.com and include your name and order confirmation
number, along with your daytime and evening phone numbers, to facilitate
the process.
Is it safe to use my credit card online?
All online credit card purchases are conducted through our secured
server, preventing third party intervention. Additionally, all credit
card numbers are encrypted with the latest encryption technology. Our
multi-layered security ensures your credit card safety. Always look for
the "Closed Lock" or "Unbroken Key" when entering personal credit card
information.
Glove It does not rent or sell information we receive from web orders or
e-mail registrations to third parties. For more information see our
Privacy Policy.
Which credit cards are accepted?
Glove It accepts American Express, MasterCard, and VISA.
When will my credit card be charged?
Glove It will attempt to secure authorization on your credit card at the
point of purchase online. If we receive verification of sufficient
funds, your order will be completed and transferred securely to Glove
It.
If you don't want to use your credit card on-line, feel free to fax us
your credit card number and order. The fax number is 480-968-2380.
What was the total charged to my credit card?
When you place your order online, you are presented with the price of
the merchandise, as well as the shipping charge that is applicable. In
addition to these costs, you will be charged sales tax if you are a
resident of Arizona. Following receipt of your order, you will be sent
an order confirmation via e-mail from Glove It.
Will I have to pay sales tax on Internet orders?
Only Arizona residents must pay sales tax.
Do you accept other forms of payment besides credit cards?
Glove It also accepts money orders, as well as cashier's checks.
When submitting a money order or cashier's check, please allow 5-10
working days for the check to clear the financial institution before
your order will be processed.
If you are sending a money order or cashier's check, please send them to
the address printed under "Contact Information."
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Corporate Services
Glove It will customize gifts to thank your clients/prospective
clients and promote your business with your corporate identity. Please
email us at
info@GloveIt.com for details or phone us at 866-968-2021.
Quantity Discounts:
Does your company sell women's golf gloves and/or accessories on a
regular basis? Glove It offers wholesale discounts for larger orders.
Tell us about your pro shop needs and we will provide you with
information about discounts. Send inquires to
wholesale@GloveIt.com.
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Contact Information
Glove It, LLC
537 South 48th Street
Suite #106
Tempe,
Arizona 85281
|
Hours of operation: |
8 a.m.- 5 p.m. MST
Monday-Friday
Closed Saturdays, Sundays and Holidays |
|
Phone: |
1-866-968-2021 Toll Free in the
Continental U.S.
866-968-2021 Phoenix Metropolitan Phone Number
480-968-2380 Fax Phone |
|
E-mail: |
info@GloveIt.com |
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¡Bienvenido a Glove It!
Gracias para visitarnos, si usted querría colocar una orden en el
español llama por favor Sta. Celaya en este número de llamada:
1-866-968-2021.
¡Pensamos que usted gozará las compras en la velocidad de la luz y
nosotros apreciamos la oportunidad de servirlo!
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